Privacy Policy

LAST UPDATED: October 24th, 2018


a. Klarity, company registration number 559057-1724 having its registered address at Birger Jarlsgatan 57C, 113 56, Stockholm, Sweden (“Klarity”, “we” or “us”).

b. All definitions in this Privacy Policy shall be interpreted in accordance with applicable data protection laws which refers to the Swedish Personal Data Act (1998:204), which implements the EU directive 95/46/EC, and the General Data Protection Regulation (Regulation no. 2016/679) and the Directive on Privacy and Electronic Communications (Directive 2002/58/EC), as well as the national implementations and related national legislation.


a. We will process personal data regarding your email address for the purposes set forth in i, ii and iii. We will process personal data regarding your use of the Service, network and computer performance, browser type, language and operating system for the purpose of iv. We will further process all the personal data above and personal data regarding technical data, which may include the URL you are accessing the Website from and the unique device ID, for the purposes set forth in i., v. and vi.ito provide the Service and integration with third party services, and to provide, personalize and improve your experience with the Service, and to otherwise provide the Service according to the terms of use;ii to send you alerts or messages by email or otherwise, including to provide you with marketing of our and our related parties’ products and services;iiito inform you about updates of the Service or the terms of use;iv to improve and develop the Service or new services and products and to analyse your use of the Service;v to ensure the technical functioning of the Service and to prevent use of the Service in breach of the Terms of Service;vi to enforce the terms of use, including to protect our rights, property and safety and also the rights, property and safety of third parties if necessary; andviito fulfil requirements by law, enhancing your experience using the Service and internal analysis.

b. Your personal information is only used for the purposes set out in 2a and our standpoint is that it will not be shared with any governmental organizations. The only exception is if the Department of Justice in Sweden determines a request of personal information made to Klarity to be valid.


a. By signing up for the newsletter you agree to the processing of personal data regarding your email address in order for us to send you the newsletters.


a. We may share and disclose your personal data to third party service providers (Auth0 Inc, DiscourseHosting, Facebook Inc, Google Inc, Sendgrid Inc, Slack Technologies, Inc) to be able to store your information and conduct analytics regarding our Services.

b. Auth0 Inc, Facebook Inc, Google Inc and Slack Technologies Inc. are located outside the EU/EEA and our data transfer to these recipients has a EU-U.S. Privacy Shield certification. You can acquire further information regarding the transfer by contacting us.

c. When using the Service you may be directed to other websites where the personal data collected is not in our control. The privacy policy of the other website will govern the personal data obtained from you on that website.


a. We may access, preserve and share your personal data in response to a legal request (like a search warrant, court order or a subpoena or the like), or when necessary to detect, prevent and address fraud and other illegal activity, to protect ourselves, you and other users, including as part of investigations.


a. We collect information by using technology such as cookies, pixels and tags (on your browser or device). For information about how we use this type of technologies, please see our cookie policy below.


a. We store your personal data until you unsubscribe to the newsletter and will then anonymise your personal data in order to keep statistics regarding our Services.


a. The Service is not directed to persons under the age of 18. If you are a parent or guardian of a person under the age of 18 and you become aware of that the child has provided personal data to us without your consent, please contact to exercise your access, rectification, erasure, limiting of processing and objection rights.


a. You have an absolute right to object to the processing of your personal data for direct marketing. You also have the right to recall your prior given consent. The withdrawal of your consent does not affect the lawfulness of the processing based on the consent before its withdrawal, and we may continue processing your personal data based on other legal grounds, except for direct marketing.

b. You have the right to request access and further information concerning the processing of your personal data, or request that we correct, rectify, complete, erase or restrict the processing of your personal data. You have the right to obtain a copy of the personal data that we process relating to you free of charge once (1) every calendar year. For any additional copies requested by you, we may charge a reasonable fee based on administrative costs.

c. If the processing is based on the legal grounds consent or fulfilment of contract you have the right to data portability. Data portability means that you can receive the personal data that you have provided to us, in a structured, commonly used and machine-readable format, and have the right to transfer such data to another data controllers.


a. To exercise your rights, or if you have any questions regarding our processing of your personal data, please contact us at the following address: or Klarity AB, Birger Jarlsgatan 57C, 113 56, Stockholm, Sweden. In your letter/email please state your full name and contact information. Note that you should sign the request to receive information of the processing of your personal data yourself.

b. If you have any complaints regarding our processing of your personal data, you may file a complaint to the competent data protection authority. You can find out more about the local data protection authorities under the following link


If we make changes to this Privacy Policy we will notify you by announcing it on the webpage where you access this Privacy Policy - and you can view the updates on paragraph 12. UPDATES TO THE PRIVACY POLICY. If your consent is required due to the changes, we will provide you additional prominent notice as appropriate under the circumstances and, ask for your consent in accordance with applicable law.


a. 2018-10-24 - Simplified the privacy policy to reflect changes to the site.

b. 2018-05-16 - Included section about social login on paragraph 2a.

c. 2018-02-26 - IP addresses no longer tracked. Removed Hotjar, Mixpanel and Zendesk from 3rd party services. Removed that we store your email address for 12 months after processing.

d. 2017-11-14 - Clarified what we use IP addresses for and added paragraph 2c, explaining your personal information is only used internally.

e. 2017-11-07 - Two third party services added, Auth0 Inc. and Discoursehosting. Auth0 helps us with authentication of accounts and Discourse is our discussion platform.

Cookie Policy

This cookie policy describes how Klarity AB, company registration number 5590571724 having its registered address at Birger Jarlsgatan 57C, 113 56, Stockholm, Sweden, (“we” or “us”) uses cookies at (the “Webpage”).

A cookie is a small piece of data sent from a webpage and stored in a user's web browser, mobile phone, or other device while the user is browsing that webpage. A cookie can help the webpage provider to recognize your device the next time you visit that webpage, provide you with access to certain functions on the webpage and/or register your surf patterns. There are other technologies such as pixel tags, web bugs, web storage and other similar files and technologies that may carry the same functions as cookies. In this cookie policy, we use the term “cookies” for cookies and all such similar technologies.

We use the following cookies for the purposes set out below.

Analytics cookies

We use analytics cookies to analyze how the Webpage is accessed, used or is performing. We use the information to maintain, operate and improve the Webpage. We use two third party cookies: _hp2_id.xxxxxxxxxx (x is replaced by a unique ID generated for you) and _hp2_ses_props.xxxxxxxxxx from Heap Analytics that are stored for 24 hours. The purpose of those is to measure your interactions with the Webpage. We also use four cookies from Google Analytics: _ga (stored for 2 years), used to distinguish users, _gid (stored for 24 hours), used to distinguish users, _gat (stored for 1 minute) used to throttle request rate and AMP_TOKEN (stored for 30 seconds to 1 year) contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate optout, inflight request or an error retrieving a Client ID from AMP Client ID service.

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or delete certain cookies. In general you should also be able to manage similar technologies by using your browser’s preferences.

Please note that if you choose to block cookies, the due functioning of the Webpage may be affected.

If you have any questions or comments about our use of cookies, please contact